Privacy policy

Rug Bliss – Privacy Policy

At Rug Bliss, your privacy is as important to us as the comfort and style we bring into your home with every rug.
This Privacy Policy outlines how we collect, use, and protect your personal information.
By using our website, you agree to the practices described below.

 Information We Collect

 Personal Information

When you place an order or contact our support team, we may collect the following details:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Details (processed securely through trusted payment gateways)

 Usage Data

Automatically collected as you browse our website:

  • Pages visited and time spent

  • Click behavior and navigation flow

  • Device type, browser, and IP address

 Cookies & Tracking

We use cookies to:

  • Enable essential website functionality

  • Personalize your shopping experience (e.g., remembering your cart)

  • Analyze website performance and user behavior

 You can manage or disable cookies through your browser settings at any time.

 How We Use Your Data

We use your information to:

  • Process and fulfill your Rug Bliss orders

  • Provide order updates and shipping notifications

  • Improve our product offerings, website, and customer service

  • Send you special offers, new arrivals, and home styling tips (only with your consent)

 Data Security

  • Your data is stored securely on encrypted servers

  • All payments are processed through PCI-compliant gateways

  • We never sell your personal information

  • Data is shared only when necessary to fulfill your order or enhance your experience

 Sharing with Trusted Third Parties

We may share data with the following, strictly when needed:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers

  • Email platforms for order confirmations and updates

  • Review platforms (only if you opt-in)

All partners follow strict data protection and privacy protocols.

 Your Rights

You remain in full control of your personal information. You may:

  • Access or update your stored details

  • Request deletion of your data (as permitted by law)

  • Opt out of promotional emails at any time

  • Manage your cookie settings through your browser

 Communication Storage

Any emails or messages sent via our Contact Us form are securely stored to:

  • Help us serve you better

  • Maintain service records

These messages are kept confidential at all times.

 Policy Updates

We may update this Privacy Policy from time to time to reflect:

  • Legal updates

  • Platform or technology changes

  • Service enhancements

  The most recent version will always be available on our website.

 Contact Us

If you have any questions or concerns about your privacy, please reach out via our Contact Us page.

We’re committed to ensuring your Rug Bliss experience is as secure, seamless, and comforting as the rugs you choose for your home.